Shipping Policy

The details provided on this page are meant to offer general guidance regarding our shipping process and should not be considered as legally binding. While we strive to ensure clarity and transparency, specific circumstances such as logistical challenges or regulatory factors may affect how shipping is handled. We recommend customers review this policy thoroughly before placing an order and contact us if they have any concerns.

Our Shipping Policy outlines how orders placed on our website are processed, dispatched, and delivered. It covers standard delivery timelines, shipping charges (if any), and areas of delivery. We are committed to making sure every product reaches our customers safely and on time.

We offer both domestic and limited international shipping. All orders are processed within 2–4 business days, and shipping timelines may vary based on your location and chosen delivery method. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders or delays due to external factors, we will update you via email or SMS.

Once an order is shipped, customers will receive tracking details via email or WhatsApp. This enables real-time updates on their delivery status.

What to Include in the Shipping Policy

Generally, this policy addresses the following key points:

Order Processing: Orders are processed within 2–4 business days after receiving payment confirmation. Processing may take longer during peak seasons or due to unforeseen delays.
Shipping Costs: Shipping charges (if applicable) will be calculated and displayed at checkout. Free shipping may be available for specific order values or promotional periods.
Estimated Delivery Time: Domestic orders typically arrive within 4–8 business days from the shipping date. Delivery to remote locations might take a little longer.
Tracking Your Order: After your order ships, you will receive an email or message with tracking details to monitor your package.
Delivery Issues: If a package is lost in transit or arrives damaged, please contact us immediately. We will investigate and, where appropriate, arrange for a replacement or resolution.
Incorrect Shipping Information: Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses.

To learn more or for order-specific questions, feel free to contact our support team via email or WhatsApp.